Survey

Hotels 2020: Welcoming tomorrow’s guests

The hotel industry is going through a period of unprecedented, irreversible change and will look very different in 2020 than it does today. We shed light on some of the biggest questions facing the sector:

  • how will hotels attract the business and leisure guests of tomorrow?
  • how can they compete in a digital world?
  • and what will their future business models look like?
Download the full report here:
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